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In this interview you meet Iain MacKinnon. He is the owner and general manager of Brodies hostel in Edinburgh, Scotland. Here he gives an account of what his job consists of and the challenges he meets as a manager. His staff comes from all over the world. Mostly they are young people staying for a while to get international experience, improve their language and earn money. Listen to the interview to get an impression of what it is like to work in a hostel. Different tasks about the topic are included.
Cecilie Isaksen Eftedal - 02.04.2013 10:04
In New York around 215 million people use a yellow cab every year. There are also a lot of pirate taxis, but the yellow ones are the only ones that you can legally hail on the street. Think of some films you have seen where the New York taxis have appeared. What is your impression of these vehicles and the drivers? Interview, role play and tasks included.
Cecilie Isaksen Eftedal - 02.04.2013 10:46
Would you like to work as a concierge? If you listen to this interview recorded at a hotel at Times Square, you will get an idea about what a concierge is and what he/she does. Different tasks about the topic are included.
Cecilie Isaksen Eftedal - 02.04.2013 10:19
Flight attendants are also known as cabin crew and are employed to look after passengers on an aircraft. From your own experience, what does a flight attendant’s job consist of? What kind of training do you think they require? An interview and different tasks and activities are included.
Cecilie Isaksen Eftedal - 02.04.2013 17:12
I dette opplegget øver elevene engelske fraser brukt i kundebehandling gjennom å lage en case som utvikles til et rollespill. Dette skal spilles i klassen. Oplegget ivaretar også utvikling av skriftlige ferdigheter ved at elevene skal lære å skrive en rapport basert på det som hendte i rollespillet.
Det følger med et arbeidsark til elevene med nyttige ord, uttrykk og formuleringer som kan være til støtte i rollespillet.
Cecilie Isaksen Eftedal - 16.11.2012 11:34